transcosmos inc. hereby announces that the company has added 380 workstations to its “Namyeong Center” in the Republic of Korea (South Korea) in order to accommodate the growth of business in the country. In addition, the company has opened its new “Euljiro Center” and has begun its operation with 400 workstations. Now, transcosmos has a total of 14 centers with about 5,000 workstations (about 8,100 workstations including on-site locations) across South Korea. Along with the business expansion, the company has relocated the headquarters of transcosmos Korea, Inc. (Headquarter: Seoul, Republic of Korea; President and COO: Kwon Sang-chuel; transcosmos Korea) from the “Namyeong Center” to “Yeouido.”
Since its foundation in 2001, transcosmos Korea, a subsidiary of transcosmos that provides business process outsourcing (BPO) services for businesses in the South Korean market, has been steadily growing its businesses in the market. Today, the company has become the leading independent IT outsourcing company in South Korea, offering extensive professional BPO services that include contact center services, chat services, field services, direct mail (DM) services, direct sales (DS) services, website integration (WI) services, and internet promotion services (IPS) for businesses in the market.
transcosmos Korea has relocated its headquarter functions from the “Namyeong Center” to the newly opened “Yeoido Headquarters,” and added more workstations for the center to serve an increasing number of projects. Yeoido is a hub of headquarters of major financial institutions and media, and is within a 15-minute drive from the “Namyeong Center.” transcosmos Korea will promote its initiatives for saving fixed costs and streamlining operations by bringing together all headquarter functions onto one floor that were previously located across multiple floors.
transcosmos puts thorough infection control measures against the novel corona virus in place to its centers such as dividing each workstation with an anti-droplet protective panel, and avoiding 3C’s (Closed spaces, Crowded areas, and Close-contact settings) by ensuring social distancing in the break room. Under the coronavirus crisis, the importance of contact centers has been increasing as one of the social infrastructures. With the goal of continuing business operations whilst controlling the expansion of infections, transcosmos will create workplaces where employees can feel safe.
Operating across 29 countries and regions with 101 bases overseas, transcosmos offers diverse range of outsourcing services for each local market including contact centers, digital marketing, e-commerce one-stop shop services. transcosmos will continue to provide outsourcing services that satisfy clients’ various requests whilst respecting the culture and commercial practices of each market, thereby contributing to clients in expanding sales.
*transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.
*Other company names and product or service names used here are trademarks or registered trademarks of respective companies.
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