The integration will allow White Clarke Group’s existing CALMS loan origination software to coordinate with Solutions by Text’s automated outbound messaging service, allowing lenders to send informative SMS notifications on the progress of ongoing applications martech news.
In addition to the configuration of automated outbound text notifications between parties, Solutions by Text offers customer identity authentication to validate customer phone numbers and an opt-in data capture function to ensure TCPA compliance mobile marketing.
The service also offers White Clarke Group customers a convenient method of uploading and retrieving document image submissions and the ability to provide instant feedback from underwriting or funding teams on the approval status of loan applications martech.
“Our recent partnership with Solutions by Text opens up new avenues for fuss-free communication with customers,” said Jonathan Dodds, CEO at White Clarke Group. “Customizable and flexible integration with existing systems means that White Clarke Group can offer an additional customer-focused service compatible with CALMS Loan Origination Software – providing maximum utility with minimum hassle.”
“We are so proud to be associated with White Clarke Group,” said Danny Cantrell, CEO/Founder at Solutions by Text. “It’s a foregone conclusion that with a 98% read rate in 3 minutes or less, texting customers is, effective, efficient, and helps create lasting relationships. Combining this capability with an exceptional loan origination software is a home run.”