Social & Relationships
Social & Relationships, Social Media Marketing & Monitoring
Forrester’s first report on media tech/services spending shows customer experience and AI
Spending on traditional media agencies is declining, the report says, CMOs are leading customer-facing efforts and content-based targeting is coming … 0Social & Relationships, Social Media Marketing & Monitoring
SUBSCRIBE Sprinklr adds AI to its customer experience platform
Built around social media, the company is launching its new Intuition to initially categorize and route social posts related to … 0Content & Experience, Content Marketing, Social Media Marketing & Monitoring