Customer Experience, Service & Success
Customer Experience, Service & Success
Zendesk Launches Agentic AI-Powered Zendesk Resolution Platform
Zendesk, a pioneer in Agentic AI-powered service, announced today at its annual Relate conference the launch of the Zendesk Resolution … 0
Customer Experience, Service & Success
Workato Acquires DeepConverse, Further Investing in Agentic Enterprise
Workato®, the leading Enterprise Orchestration platform, announced the acquisition of DeepConverse, a Generative AI-based support automation platform. DeepConverse enables AI-powered … 0
Customer Experience, Service & Success
Alorica Wins Silver Stevie® Award for Innovation in Customer Service
Alorica Inc., a global leader of digitally-powered customer experiences (CX), has received a Silver Stevie Award for Innovation in Customer … 0
Customer Experience, Service & Success
Presidio Announces 100th GenAI-Based Contact Center Deployment
Presidio, a leading technology services and solutions provider, announced its 100th GenAI deployment marking a milestone in the adoption of … 0
Customer Experience, Service & Success
VertexOne Announces Andrew Osler to Join Board of Directors
VertexOne, a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced … 0Recommended Posts
