Social & Relationships
Customer Experience, Service & Success
Atento Drives BTO Leadership with SaaS-Powered Strategy
The company is evolving towards a SaaS business model that provides companies with advanced technological tools that optimize customer experience … 0
Customer Experience, Service & Success
Monarch Sees Strong Q1 2025 Growth from Partnerships, Clients
Monarch, a provider of implementation and customer success services for leading financial service CRM and SaaS platforms, today announced a … 0
CRM
OneShot.ai Launches Execution OS
Over the past 18 months, companies rushed to deploy “AI digital workers” to replace headcount. The promise? Faster growth, fewer … 0
Customer Experience, Service & Success
ASAPP Achieves the AWS Generative AI Competency
ASAPP, the leading provider of AI-powered contact center software, today announced it has achieved the Amazon Web Services (AWS) Generative AI … 0
CRM
LexisNexis Launches InterAction+ Cloud API and Broadens Partner Network
LexisNexis® Legal & Professional, a leading global provider of legal, regulatory, and business information and analytics, today announced the launch … 0
Customer Experience, Service & Success
Grasshopper Unveils New Tools to Boost Small Biz Messaging
GoTo, the leader in cloud communications and IT, today announced new features for its virtual phone system, Grasshopper. These updates are … 0
Customer Experience, Service & Success
Qualtrics Leads in 2025 Gartner Report for VoC Platforms for Fourth Time
Qualtrics, the leader and creator of the experience management (XM) category, has been named a Leader in the 2025 Gartner® Magic Quadrant™ … 0
CRM
PossibleNOW Launches Next-Generation DNC Agent UI
PossibleNOW, a leading provider of compliance solutions for direct marketers, today announced the first phase in a complete user interface transformation … 0
Influencers
