Responsive, the leader in AI-powered Strategic Response Management (SRM) software, announced it has been named a leader by Aragon Research, Inc. in its inaugural Aragon Research Globe™ for Strategic Response Management, 20251. Aragon’s report characterizes Strategic Response Management (SRM) as a new software category focused on critical business processes that involve providing information to buyers and providers via Requests for Proposals (RFPs), Requests for Information (RFIs), surveys and more.
Aragon positioned Responsive as a leader after a comparative evaluation of 14 vendors along three dimensions: (a) strategy, including vendors’ ability to provide the capabilities customers want and to recognize where the market is headed; (b) performance, including vendors’ ability to sell and support the product offering or service; and (c) reach, measuring vendors’ ability to deliver nationally, internationally or globally.
“The publication of the first annual Globe for Strategic Response Management by Aragon Research highlights that SRM is quickly becoming the next ‘must have’ SaaS go-to-market solution for organizations trying to drive growth effectively and efficiently,” said Responsive CEO Ganesh Shankar. “We are thrilled to be named a leader in the report and believe our position is a reflection of the tangible value we’re delivering to our more than 2,000 customers including 25 of the Fortune 100, as well as our continued innovation with our SRM platform — especially our use of AI throughout our history.”
AI has been foundational to Responsive’s platform since the company’s inception and is grounded in three design principles: human-centricity, privacy, and trust. The company’s most recent platform release, announced at Responsive Summit24, is built on a rich foundation of organizational knowledge and includes advanced GenAI capabilities that help teams generate first drafts of entire proposals in minutes and leverage trusted information to confidently answer ad hoc questions in real time.
Using Responsive AI, JAGGAER, a global leader in enterprise procurement and supplier collaboration, increased win rates by double-digits and achieved 15x ROI within three months of deployment. Healthcare technology provider NetSmart submitted 67% more proposals, 10x faster, without increasing headcount. And Microsoft credits Responsive for giving its proposal team — which delivered $10.4 billion in revenue last fiscal year — the knowledge they need to close deals quickly and effectively.
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