Nextuple, a leader in transforming retail, grocery, and B2B order management and fulfillment, announced the latest enhancements to its Order Management Studio™ (NOMS), which can be explicitly tailored for grocery and convenience retailers.
These key advancements address critical aspects of modern retail operations:
- AI/ML-powered Order Promising: Grocers and convenience stores can now offer real-time fulfillment options such as same-day delivery, express pickup, locker services, drive-through, special orders, and bulk orders.
- AI-driven Forecasts & Simulations: A new forecasting engine helps grocers accurately and dynamically manage safety stock and walk-in reserve inventory in stores, minimizing stockout risks.
- Grocery-specific Order Orchestration: The solution now supports managing amendment windows, substitutions, catch weight items, and self-service refunds for damaged or missing items.
- Enhanced Store Fulfillment: A redesigned picking application that supports online grocery operations, including substitutions, weight-based items, and two-way customer communication. AI capabilities further improve efficiency in picking, sorting, and dispensing.
“Order fulfillment has become a cornerstone of grocery and convenience retail innovation,” said Darpan Seth, Co-Founder and Chief Executive Officer at Nextuple. “Our enhanced Nextuple Order Management Studio is designed to streamline retailers’ order-to-cash processes while boosting overall customer satisfaction.”
Nextuple serves some of North America’s largest grocery chains and convenience stores and has recently expanded into the UK, partnering with a leading supermarket chain.
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