Martech News
Customer Experience, Service & Success
CX Provider, Sitel Group® Wins Award for Best CEOs for Diversity
Sitel Group®, a leading global provider of customer experience (CX) products and solutions, today announced the company was awarded in …
Customer Engagement
Netcore Cloud’s Customer Engagement Platform helps Sendo
Netcore Cloud, the leading global full-stack martech company, today announced that Sendo, one of the leading e-commerce brands in Vietnam, has …
Customer Experience, Service & Success
ModSquad Wins For Best Use Of Social Media In Customer Service
ModSquad, the global leader in on-demand CX services, won the Gold Globee® Sales and Customer Service Excellence Award in the 8th Annual 2021 Customer …
Customer Experience, Service & Success
Forrester Challenges Firms To Evaluate Their Customer Experience
To help leaders understand what their customers experience every day, Forrester (Nasdaq: FORR) is designating July 13, 2021 as CX Reality Day. For the second year in …
Conversational AI
CM.com Commended by Frost & Sullivan for Its Conversational AI Cloud
Based on its recent analysis of the European conversational AI market, Frost & Sullivan recognizes CM.com with the 2021 European Competitive Strategy Leadership Award. …
Email Marketing
Email Optimization Platform Announces Inbox Tracker on Salesforce
SparkPost today announced it has launched Inbox Tracker on Salesforce AppExchange, offering deliverability analytics to users, enabling them to monitor and …
Adtech
Adtech Leader, Digital Remedy Promotes Tony Pascal to SVP
Digital Remedy, the leader in data-powered technology and services for marketers, announced today that Tony Pascal has been promoted to SVP, Product …
Channel, Partner & Local Marketing
Chatmeter’s “Local Brand Report” identifies top CX Leaders
Chatmeter, the leader in local search marketing, released its latest Local Brand Report: Top Restaurant Brands of 2021. This report analyzes …
CRM
