Martech News
Social Media Marketing & Monitoring
Brandwatch Named Social Marketing Solutions Leader for Large Enterprises
Brandwatch, the world’s premiere social media management and consumer intelligence suite, has been recognized as a Leader in the IDC …
Chatbots, Conversational AI
PlayAI Secures $21 Mn Seed; Releases New Model for Gen AI Conversations
Just-released model that uses a conversation’s historical context to facilitate natural, human-like conversational experiences PlayAI, the voice AI platform powering …
Business/Customer Intelligence & Data Science
Pyramid Analytics Secures $50M in Financing from BlackRock
Pyramid Analytics, a market-leading, AI-driven analytics and decision intelligence company, announced it has raised $50M in new financing from funds …
Chatbots, Conversational AI
92% of Retailers to Launch Gen AI Apps for Holiday Shoppers This Year
NLX, the AI platform powering advanced conversational experiences for the world’s most admired brands, today announced the results of a …
Retail, Proximity & IoT Marketing
Topsort, GroupBy Partner to Boost Sponsored Displays and Revenue Growth
At Topsort, we’re always looking for ways to make retail media smarter, faster, and easier for everyone. That’s why we’re …
Customer Experience, Service & Success
8×8 CX Transformation Drives Continued Customer Adoption and Momentum
8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today …
CRM
Talkdesk Embeds Conversational, Artificial Intelligence In CRM, Helpdesks
Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, today …
Guest Blogs
Get Your Black Friday Email Strategy Right: How to Engage Audiences and Drive Sales with Data-Backed Insights
Every year, Black Friday feels like a marathon for marketers—and a sprint for everyone else. If you’re looking to grab …
Customer Engagement
