Customer Engagement

Khoros & Opal Expand Partnership to Power Digital Engagement

Together, Khoros and Opal enable marketing teams to optimize brand voice, content creation and planning across channels and regions
client engagement

Khoros, an award-winning leader in digital-first customer engagement software and services, and Opal, a next-generation leader in marketing planning, today announced an expanded partnership to enable enterprise companies to work more efficiently and effectively across marketing channels.

The expanded partnership of Khoros and Opal empowers marketing teams across the globe to leverage the planning power of Opal to visualize and produce campaigns with Khoros’ industry-leading solution for social media management to publish, engage and report on those campaigns. This partnership builds on a six-year relationship, which has served almost 20% of the Fortune 100 companies to streamline their brand voice, workflows, and content across social channels.

“2022 represents a huge opportunity for digital marketers—especially those in commerce—and thoughtful, agile content is at the heart of these experiences. Together with Opal, we’re excited to expand our partnership and make it easier than ever for brands to engage with consumers in authentic moments,” said Jack Blaha, CEO of Khoros

“This expanded partnership will help the brands we serve connect with their customers across all their channels more seamlessly and with more confidence than ever before,” said George Huff, Opal CEO. “And since the Khoros team shares our values and commitment to customer-centric product development, we are confident we will collectively deliver a better experience for our extensive list of shared clients for years to come.“

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