Jesta I.S. Inc., a global leader in integrated ERP and unified commerce solutions for wholesalers and omnichannel retailers, is excited to announce the release of its new Unified Commerce Vision Back Office Management Portal. The Back Office Management Portal is a secure, web-based and cloud-ready portal that users can easily access to independently configure, create, manage and track an assortment of strategic and administrative workflows for implementation across all commerce channels martech news.
In addition to a clean and minimalistic UX design that’s intuitive for users to navigate, the Vision Back Office Management Portal features several new and enhanced capabilities that will empower head office, in-store and remote users. Users obtain a singular view of real-time information relative to their respective roles within each organization.
Jesta’s Vision Back Office Management Portal enables centralized management of omnichannel, wholesale and corporate sale customers, management of advanced channel- and rule-based promotions, and management of gift card and loyalty programs. The portal leverages advanced algorithms for automated consolidation of duplicate customer records.
One of the most innovative features within the new Vision Back Office Management Portal is Vision Surveys. Vision Surveys is a configurable, rule-based module that allows actionable and guided workflows to be implemented at the store level within Vision POS Store. Surveys can be leveraged for value-added services such as product customizations, special orders, warranties, pickups and deliveries. Ultimately Surveys takes clienteling to the next level via limitless enablement for obtaining instant shopper feedback about a business’s products and services.
“Jesta’s Vision Back Office Management Portal gives associates the power to manage agile workflows for engaging and inspiring customer experiences in the omni-commerce environment,” said Arvind Gupta, President of Jesta I.S. “An open architecture combined with intuitive UX design builds on Jesta’s Unified Commerce Vision Suite foundation to enable effortless collaboration among head office, e-commerce, marketing and in-store teams for improved productivity and consistent omnichannel shopping offerings to customers.”