GroupBy Inc., a SaaS-based eCommerce search and product discovery leader, announces that it received the Gold 2024 Merit Award for Technology in the eCommerce category for its AI-first eCommerce Search and Product Discovery Platform powered by Google Cloud Vertex AI Search for Retail for the third consecutive year.
The Merit Awards recognize the efforts of global industries and the markets they serve, acknowledging that they have contributed to the market’s continued growth worldwide. Merit Awards’ judges include respected journalists, executives, consultants, entrepreneurs, educators, and the Merit Awards staff. Each category has a gold, silver and bronze-level recipient.
“We’re honored to receive this recognition for the third year, reaffirming our commitment to improving product discovery in the retail industry,” says GroupBy CEO, Roland Gossage. “Our team works diligently to empower retailers to deliver high-quality, frictionless eCommerce customer experiences. As we continue redefining what providing an AI-powered search experience means, we’re excited to help retailers achieve incredible results that achieve millions in additional revenue.”
GroupBy’s product discovery platform is the first of its kind to offer retailers and wholesalers access to Google Cloud’s next-generation search engine that utilizes state-of-the-art trained ML and AI algorithms. Designed specifically for eCommerce, this search engine is trained on 1.8 trillion events and continuously learns from more than 85 billion new daily interactions across Google’s product suite. Through this partnership, merchants are transforming the eCommerce experience, enabling advanced query understanding and personalization, bringing user engagement to new levels while driving unmatched conversions across their digital properties.
GroupBy’s platform enables retailers to elevate the customer experience effortlessly and at scale by providing highly relevant, personalized and buyable search results for any type of query— long-tail, keyword-based, ambiguous or conversational. This seamless search experience minimizes friction in the shopping journey, leading to increased customer satisfaction, loyalty and sales. Even a slight percentage point increase can equate to millions of dollars in revenue, especially at a time when customer loyalty is harder than ever to gain, let alone maintain.
Designed for B2B and B2C eCommerce retailers, GroupBy’s next-generation eCommerce Search and Product Discovery platform is a one-stop-shop for Data Enrichment, Search & Recommendations, Merchandising, and Reporting & Analytics – providing eCommerce merchants access to a powerhouse of products and services designed to enhance the digital customer experience. GroupBy’s best-in-class merchandising tool transforms eCommerce merchandising from rule-based to revenue-generating, optimizing productivity and efficiencies by providing an optimal balance of AI-led optimization and manual control.
By providing enterprise eCommerce companies with Google-quality eCommerce search and recommendations results, alongside all merchandising controls, analytics, and data enrichment needed to optimize the search experience fully, GroupBy helps their customers increase key website metrics, boost revenue, and free up their merchandising teams to work on higher-value business initiatives.
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