Customer Engagement

EngageSmart wins Gold in Best Place to Work – Large Company category

EngageSmart

EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, is a Gold winner in the Best Place to Work – Large Company category in this year’s Best in Biz Awards, the only independent business awards program judged each year by prominent editors and reporters from top-tier publications in North America.

EngageSmart and its solutions simplify customer and client engagement for over 119,000 customers across the country in the Health & Wellness, Government, Utilities, Financial Services, Healthcare, and Giving spaces. Through solutions SimplePractice, InvoiceCloud, and DonorDrive, EngageSmart helps improve customer engagement so that customers and end-users can have more time in their day. In the past year, EngageSmart has also won the following workplace awards:

  • Energage’s 2023 Top Workplaces USA
  • Energage’s 2023 Top Workplaces in Technology
  • Energage’s 2023 Top Workplaces in Culture Excellence for Employee Well-Being, DE&I Practices, Employee Appreciation, and Professional Development
  • Energage’s Top Workplace for Leadership, Innovation, Work-Life Flexibility, Compensation & Benefits, and Purpose & Values 2023
  • Silver Stevie Award for Great Employers for Employer of the Year – Software (more than 250 employees) and for Achievement in Workplace Health & Wellbeing

The 13th annual program saw intense competition among more than 600 entries from public and private companies, representing industries and regions across the U.S. and Canada and ranging from some of the most iconic global brands to the most innovative start-ups and beloved local companies. This year’s judges highlighted the winning companies’ breadth and depth of innovation, their novel approaches to employing new technologies, impressive workplace benefits, and employee diversity and inclusion programs, as well as continued community involvement and critical investments in environment and corporate social responsibility programs.

“As our company continues to grow, EngageSmart maintains a people-first culture that inspires our team to do great work for our more than 119,000 customers,” said EngageSmart Chief People Officer Kristen Kenny. “We’re dedicated to fostering professional and personal development, so it’s an honor to be recognized for our commitment to our team by Best in Biz Awards.”

Since the program’s inception in 2011, winners in Best in Biz Awards have been determined by independent judging panels assembled each year from some of the most respected national and local newspapers, TV and radio outlets, and business, consumer, technology, and trade publications in North America. Thanks to the expertise and experience of the editors and reporters serving as judges and the impressive diversity of outlets they represent, Best in Biz Awards judging panels are uniquely suited to objectively determine the best of the best from among the hundreds of competitive entries. The 2023 judging panel included, among others, writers and contributors to Ad Age, Computerworld, Fast Company, Forbes, Inc., Portland Tribune, and Washington Post.

“As in years past, determining winners in some categories was a matter of selecting the very best from among the very good and came down to the smallest details,” said Best in Biz Awards staff. “Each year, the judges are impressed by the innovations, growth, and change emanating from the winning companies and permeating across layers of society, from their employees through clients to local and global communities.”

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