Coveo, the market leader in AI-Relevance, delivering AI search, generative, and business-aware relevance at every point-of-experience, announced the speaker lineup for Relevance 360 12th Edition, a premier virtual event dedicated to AI-driven innovation in commerce, customer experience (CX), and employee experience (EX).
In a world where AI hype often outpaces reality and new AI tools emerge daily, Coveo cuts through the noise to show enterprises how to truly succeed with AI, GenAI, and Agentic AI experiences. Discover how to make AI work in practice and drive real ROI—fast.
This year, Coveo Relevance 360 will feature two dedicated 1-hour sessions: one for ecommerce experts and another for CX and EX leaders, bringing together industry pioneers to showcase the latest AI innovation, proven customer successes, and practical strategies for leveraging AI to drive business growth.
This session is designed for B2B and B2C commerce leaders seeking to unlock profitable growth through AI-search and product discovery. Attendees will gain insights into how AI is transforming ecommerce, delivering real ROI, and shaping the future of digital commerce.
Speakers Include:
- Laurent Simoneau – Co-founder, President and incoming CEO, Coveo
- Suzie Kronberger – AI Revenue Growth Executive, formerly at Google, LinkedIn & VISA
- Peter Curran – GM of Commerce, Coveo
Attendees will explore:
- Real AI, Real ROI – How leading brands are leveraging AI-driven search and discovery to accelerate growth.
- Direct Access to AI Experts – Actionable insights from top industry innovators.
- Roadmap to Relevance – The essential steps to scaling AI across ecommerce experiences for maximum profitability.
This session is tailored for enterprise customer service, website and workplace leaders looking to optimize engagement, maximize interaction value, and drive measurable business impact with AI-relevance. Coveo will also unveil how Coveo can make Agentic AI smarter, better, more relevant.
Speakers Include:
- Louis Têtu – Chairman & CEO, Coveo
- Jeff Harling – Head of Global Digital Customer Experience, Zoom
- John Ragsdale – Distinguished Researcher & VP Technology Ecosystems, TSIA
- Patrick Martin – EVP of Customer Experience, Coveo
- Alex Dassa – VP of Business Value and Enablement, Coveo
Attendees will gain:
- Actionable Strategies – Proven methods to unlock the full value of enterprise knowledge.
- Real-World Case Studies – Insights from industry leaders on driving ROI with GenAI.
- Maximized Interaction Value – Best practices for tailoring user experiences with AI-driven personalization.
Relevance 360 is where industry leaders turn for AI-strategies that drive real business impact. This 12th edition will provide exclusive insights from top innovators, customer success stories, and practical frameworks for implementing AI at scale. In just one hour, attendees will gain strategies they can immediately apply to their organizations.
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