Conversational Intelligence

SoundHound AI Appoints Shawnna DelHierro as SVP and CIO

SoundHound AI, Inc., a global leader in voice artificial intelligence, announced the appointment of Shawnna DelHierro as Senior Vice President … BusinessWire1 day agoMarch 28, 20250

Conversational Intelligence

NICE Named a Leader In 2024 IDC MarketScape Study

NICE announced that it has been named a Leader in the IDC MarketScape: Worldwide Conversational Intelligence and Analytics 2024 Vendor … BusinessWireMarch 18, 2025, 9:45 pmMarch 19, 20250

Conversational Intelligence

CallMiner Revolutionizes CX with AI-Powered Customer Feedback Solution

CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), announced CallMiner Outreach. Built on advanced analytics and … BusinessWireMarch 18, 2025, 2:15 pmMarch 18, 20250

Conversational Intelligence

Authenticx Unveils AI for Healthcare Contact Center Quality

Authenticx, a top conversation intelligence platform for healthcare organizations, announced the launch of new functionality within its automated quality management … PRNewswireMarch 11, 2025, 5:00 pmMarch 12, 20250

Conversational Intelligence

BoostUp Launches Native Conversation Intelligence

BoostUp, the leader in Value-Based Revenue Forecasting, announced the launch of Conversation Intelligence (CI), which will now be a native … PRNewswireFebruary 26, 2025, 9:30 pmFebruary 27, 20250