CRM

Atento appoints Álvaro Badiola Guerra as Group CFO

His appointment as Chief Financial Officer will drive forward the company's financial strategy following its financial restructuring
Atento S.A.

Atento S.A. (“Atento” or the “Company”), one of the world’s largest providers of customer relationship management and business process outsourcing (CRM/BPO) services and an industry leader in Latin America, has announced the appointment of Álvaro Badiola Guerra as its new Chief Financial Officer (CFO), effective October 30, 2023.  In his capacity as a member of the Company’s Executive Committee, Badiola will help further develop the company’s financial strategy and enhance its market value.

During his 30-year career, Badiola has held key finance roles, contributing to the success of companies such as BBVA, Telefónica, CEPSA, and Haya Real Estate.  He has consistently achieved remarkable results, driving the transformation and enhancing the competitiveness of these companies.  Badiola has also served as a board member for prominent organizations such as OCASO, CEPSA, and Medgaz.  His experience in the Latin American market, where he has held various management positions with companies such as Telefónica, span the regions of Peru and Brazil.

With this new appointment, Badiola will focus on strengthening the company’s financial strategy, as well as implementing the post-restructuring business plan, for which it has secured commitment for 100% of its exit financing in early October, thereby guaranteeing additional liquidity for Atento to make future investments in the business.

Sergio Passos, who has served as CFO since June 2022, played a pivotal role in the company’s financial transformation and in the debt restructuring negotiations and implementation.  He will continue to work at Atento for a period of transition and support.

“I would like to extend my deepest gratitude to Sergio Passos for his unwavering dedication and service to Atento during his time with the company.  He has been an invaluable team member and colleague, during this crucial period of change during which he has contributed significantly to our success.  At the same time, I have every confidence that Álvaro Badiola will usher in a new era of strengthening the business, increasing investments and driving positive results for the company.”, said Dimitrius Oliveira, CEO of Atento.

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