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Customer Experience, Service & Success

Everise wins Gold Stevie® Award

Comments Off on Everise wins Gold Stevie® Award
The Global Customer Experience Company Also Racked Up Several Awards for Business, Leadership, HR and Diversity & Inclusion
Everise

Everise, a global leader in transforming customer service for high-growth brands, was named the winner of a Gold Stevie® Award in the Remote Working Solution category in the 20th Annual International Business Awards® today. In addition, the company and its leadership were also recognized with a slew of awards, including:

  • Silver Stevie® Winner for Company of the Year – Business or Professional Services – Large
  • Bronze Stevie® Winner for Executive of the Year – Business or Professional Services (Sudhir Agarwal, Founder & CEO, Everise)
  • Bronze Stevie® Winner for Human Resources Executive of the Year (Sheena Ponnappan, Chief People Officer, Everise)
  • Bronze Stevie® Winner for Human Resources Team of the Year
  • Bronze Stevie® Winner for Achievement in Diversity & Inclusion

“As the workplace of the future continues to evolve, we at Everise are honored to be shaping this journey alongside our employees. We have always maintained a relentless focus on being a people-centric employer, and these wins are a recognition of what is possible when you put your people first,” says Sudhir Agarwal, Founder & CEO of Everise. “The culture we have developed has made remote work seamless and engaging, while remaining performance driven. I am incredibly proud that these awards also recognize our people and leadership, who are central to our mission of delivering customer happiness to millions around the world.”

The International Business Awards (IBAs) are the world’s premier business awards program. All individuals and organizations worldwide – public and private, for-profit and non-profit, large and small – are eligible to submit nominations. This year’s IBAs received entries from organizations in 61 nations and territories. More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories.  This year’s competition also featured a number of new categories to recognize organizations’ and individuals’ achievements in sustainability initiatives.

Stevie Award winners were determined by the average scores of more than 230 executives worldwide who participated in the judging process in June and July.

Everise’s submissions garnered glowing recommendations from this year’s judges, including the following remarks: “Everise has established itself as a technology-enabled global outsourcing firm that delivers exceptional customer experiences for healthcare and technology brands. Their unique Work-at-Home (WAH) model, combined with advanced technologies like AI and cloud-based infrastructure, sets them apart from competitors. Everise’s commitment to cybersecurity and the safety of its remote workforce is commendable, ensuring a secure and productive work environment. Their focus on employee experience and talent retention strategies have resulted in low attrition rates and high ratings on employee review platforms. Overall, Everise’s dedication to providing top-notch remote work solutions and impressive track record make them a reliable partner for businesses seeking to enhance their customer experience.”

“Nominations to the IBAs get better every year, and this year’s class of Stevie winners is the most impressive yet,” said Stevie Awards president Maggie Miller.  “The winners have demonstrated that their organizations have set and achieved lofty goals.  We congratulate them on their recognized achievements, and look forward to celebrating them on stage in Rome on 13 October.”

Everise continues to challenge the boundaries of what defines great customer experience and enjoys industry-leading ratings by both its employees as well as external customers. The company has the highest Glassdoor and Indeed ratings in the global outsourcing industry – 4.6 out of 5 stars on Glassdoor, and 4.4 stars on Indeed. It has also attained an industry-high Net Promoter Score (NPS) of 70%. Everise has also won multiple awards and accolades over the years for its employee-centric culture and commitment to diversity, equity and inclusion.

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