Netformx® (An Orchestra Group Company), a leader in automation tools for Cisco partner operations and incentive optimization for Solution providers and distributors, announced today that Veytec has become a Netformx national channel partner. Veytec is an innovative, one-stop regional Premier Cisco Partner that designs, implements, and maintains converged communication networks for small and mid-sized clients.
In 2021, Veytec became one of the first 20 US Cisco partners and the first regional partner to achieve Cisco Advanced Customer Experience (CX) certification. Netformx SuccessXpert™ was an essential tool in Veytec’s ability to quickly pass the CX Advanced Specialization audit. Veytec’s certification gained so much attention from the industry that other Cisco partners asked Veytec to help them do the same.
The resulting Veytec CX Practice Development service helps teams get CX certified and to pass the Advance Specialization audit. Now a US reseller of Netformx SuccessXpert, Veytec incorporates the solution in its practice to help partners satisfy Cisco Specialized Advanced audit tooling requirements to maximize their Lifecycle Incentive (LCI) rewards.
Based on Netformx’ vast expertise in building automation tools for Cisco partners, SuccessXpert can be used out of the box without requiring custom development. Tight API integration with multiple Cisco platforms and database systems enables consolidation of customer and deal information. In a little more than a week of onboarding, SuccessXpert provides partners access to manage the Cisco requirements for CX tooling with dashboards, customer health scores, utilization metrics and more.
Netformx Application Suite provides automation and insights to simplify the complexity of providing end-customers with future-ready IT solutions that increase profitability for Cisco partners and solution providers and leverage rewards and rebates. Users deliver a better customer experience from presales to renewal with ongoing access to consolidated, and digestible distributor and vendor data combined with applied logic to ensure users have the right data at the right time to deliver value to the customer throughout their digital transformation journey.
Supporting Quotes
We know from experience how essential Netformx SuccessXpert is to rapidly pass Cisco’s Advanced Specialization audit, so we are excited to become a Netformx channel partner and to incorporate SuccessXpert in our CX services practice.
Pat Henson, VP of Operations at Veytec
Veytec understands first-hand the challenges partners face to achieve Cisco certifications and has developed training, processes, and tools to streamline the certification process and build CX practices. As a Netformx channel partner they will now be able to bring the advantages of SuccessXpert to the industry at large.
Mark Bickerstaffe, General Manager of Netformx (An Orchestra Group Company)
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