Social & Relationships
Customer Experience, Service & Success
Sprinklr appoints Amitabh Misra as Chief Technology Officer
Misra will lead a global R&D team including product and engineering at Sprinklr As a former Founder, CTO, and most … 0Customer Experience, Service & Success
Triple Impact Connections increases Digital CX Capabilities with CXone
NICE (Nasdaq: NICE) today announced that Triple Impact Connections, a veteran-owned BPO firm based in the United States, has selected the industry-leading NICE CXone platform … 0Customer Experience, Service & Success
ASC achieves Certification for Webex Calling
ASC Technologies, a leading provider of comprehensive recording and analytics tools, announces its successful certification for Webex Calling with Webex by … 0Customer Experience, Service & Success
Invoca’s award win; European Data Centre launch, adds UK Sales Leader
Invoca, the leading revenue execution platform for revenue teams, has won the CX Today Award for ‘Best Conversational Intelligence Solution’ of 2024. … 0Social Media Marketing & Monitoring
Hookle adds multilingual support for Hookle AIDE
Hookle, a Finland-based social media innovator, is set to revolutionize social media marketing for small businesses worldwide with its latest … 0Customer Experience, Service & Success
Velocity Network and GOCare partner on digital customer experience
GOCare, a SaaS provider of digital Customer Experience software, is excited to announce its strategic partnership with Velocity Network. Velocity … 0Customer Experience, Service & Success
Merkle brings Identity-Powered CX to Adobe Summit 2024
Merkle, dentsu’s leading technology-enabled, data-driven customer experience management (CXM) company, will be presenting several sessions during the upcoming global Adobe … 0Customer Experience, Service & Success
Sprinklr announces Fourth Quarter and Full Year Fiscal 2024 Results
Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, reported financial results for its fourth quarter and fiscal … 0Customer Experience, Service & Success