GroupBy Inc., a SaaS-based eCommerce search and product discovery leader, announces its upcoming webinar, “Gain A Competitive Edge With AI-First eCommerce Search: Luxury Resale Retailer Case Study.” The session, presented in partnership with Rebag and Digital Commerce 360, will take place on Tuesday, October 29, at 12:00 p.m. ET/9:00 a.m. PT.
During the webinar, Rebag’s Chief Product and Technology Officer, Olivier Hepner, will join GroupBy’s CEO, Roland Gossage, and Digital Commerce 360’s Brian Warmoth, Director of Editorial, Retail to discuss how AI has transformed Rebag’s luxury resale business and produced remarkable results. Founded in 2014, Rebag is the authority in buying, selling, and trading luxury accessories, including handbags, fine jewelry, watches, and small leather goods.
Key takeaways from the session will include:
- How AI is transforming the retail industry and addressing unique retail challenges
- How to leverage AI technologies for operational efficiency and customer insights
- A first-hand account from Rebag on the results they’ve seen since implementing GroupBy’s platform and how other retailers can achieve similar results
- What top retail experts believe the future looks like for AI in the retail industry and how personalization will play a large role in helping retailers stand out from their competition
“Search and product discovery are crucial to a customer’s eCommerce journey, yet many retailers still fall short,” says Gossage. “Too often, they add AI to existing platforms instead of building with it from scratch. We’re proud to help companies like Rebag leverage the power of AI to tackle unique challenges and achieve remarkable growth. By leveraging GroupBy’s AI-first platform, Rebag has seen search revenue increase by over 50% and a 24% rise in customer purchases. These are clear examples of how AI can unlock significant growth and improve customer experiences. As AI continues to evolve, we look forward to helping more retailers achieve similar results by delivering smarter, more personalized shopping experiences.”
Each year, retailers lose more than $2 trillion USD globally due to search abandonment, making search and product discovery an essential part of the eCommerce customer journey. This pervasive problem is a key reason why GroupBy partnered with Google Cloud to build its superior search and product discovery platform powered by Google Cloud Vertex AI Search for Retail. Built for eCommerce use cases, Google’s next-generation search engine is trained on 1.8 trillion events, gathering 85 billion new events per day from its entire product suite. With access to all of this data, it’s capable of delivering outstanding digital experiences and possesses the most comprehensive understanding of user intent.
GroupBy’s eCommerce Search and Product Discovery Platform powered by Google Cloud Vertex AI Search for Retail is the first of its kind. Through its partnership with Google, merchants are able to revolutionize the eCommerce experience like never before, enabling advanced query understanding and personalization, taking user engagement to new levels and driving unmatched conversions across their own digital properties.
Unlike other AI search applications, which rely on outdated, legacy technology, GroupBy’s product discovery platform continuously learns by analyzing input data such as user behavior and past purchase history to understand customer intent on an individual level. Because it is built on Google’s retail search engine, GroupBy’s platform has significantly more data to pull from and can identify trends and changes faster than other solutions. This allows the solution to deliver search results that are relevant, buyable, individually personalized, and optimized for revenue every single time.
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